This report presents a summary of the evidence that Mission Australia has been gathering over the last three years, including rich data from their services, experiences of their practitioners, and the voices of people with a lived experience of homelessness.

Mission Australia hopes that by sharing their evidence, a light can be shed on the experiences of individuals and families across the country who are facing the prospect of not having a safe or affordable home, reinforce what is working well in practice, and illustrate where urgent action is needed to end the national housing and homelessness emergency.

Key findings:

• Over the last three years there has been a critical need and growing demand for Mission Australia’s homelessness and housing support services.
• Most people experiencing or at risk of homelessness had low incomes or were living in poverty.
• Trying to cope with these compounding factors, people were experiencing a range of life challenges and/or vulnerabilities when presenting to a homelessness service.